Depot Repair/Reverse Logistics

 

KeyTronicEMS provides international warranty and depot repair service and reverse logistics from our facilities in Mexico and China. We manage warranty returns for replacement or repair through return material authorization (RMA) processing.  Our engineers utilize state of the art technology to duplicate customer findings.

We can provide these types of services on complex products requiring in-depth troubleshooting and skilled repair. 

• Functional testing
• In-circuit testing
• X-Ray Inspection
• Functional debug
• PCB component level repair
• BGA reworking and component-level repairs
• ECO upgrading
• Cosmetic repairs

Repair Programs

• Bulk RMA returns
• Advance product exchange
• Single product repair and return
• Units returned in "like new" condition
• Customized reporting and tracking